You've tried managing support via email, but support requests get lost in your inbox. So now you're searching for the right tool to help you provide high quality support on par with the rest of the services you provide
But most support tools are built for big businesses with big budgets and have high monthly fees. That's money you'll have to spend every month of every year....forever.
BigHelp was created for you. It was built for busy professionals that want to provide quality customer service without being locked into another monthly bill.
Your daily ticket summary
There are 3 new tickets
- Can you help me install?
- Has my order shipped?
3 Tickets Need Immediate Attention
- My bluetooth is not working?
4 Tickets Need Immediate Attention
- Can you help me with this?
- I need some help with this
Get more done in less time with automatic insights
BigHelp makes it dead simple to stay on top of all your support requests ensuring nothing ever gets lost or forgotten by providing automated daily status updates directly to your inbox.See a sample daily email
Updating documentation has never been easier
Creating documentation and updating existing documents can be time consuming and tedious. BigHelp comes with an easy to use visual document creator that makes it a breeze to keep documents up to date. The drag and drop knowledge base manager let's you easily organize your content into topics and folder.Try document editor Try knowledge base manager View sample knowledge base
How can we help you?
Connect with potential customers instantly
Never miss a sales opportunity - BigHelp let's you instantly connect with your website visitors to answer questions, offer suggestions, or provide support.Coming Soon. Get notified when Chat is released
Avoid monthly fees when you choose BigHelp
BigHelp has a one time fee, which means you'll no longer be stuck paying for your software every single month of every single year. In a small business every dollar counts, and if you can reduce costs you'll have more money available to reinvest in your business or more money to pay yourself!$99 one time fee
100% Money Back Guarantee
It's natural to have questions and concerns when buying software. What if it doesn't work? What if it doesn't meet my expectations? Those are valid concerns, and while no software is perfect, we're confident in the quality of BigHelp, even in it's beta status. If you're not satisfied with BigHelp for any reason, we'll be happy to provide a refund within 30 days of purchasing.
Get up and running in minutes
If you've ever installed wordpress, then you have all the knowledge you need to install BigHelp. And if you get stuck, we're happy to help or we can perform the installation for you.
- Upload BigHelp to your server
- Use the wizard to be guided through the installation process
- Start using BigHelp to provide excellent support