Email Setup

Email Setup

Setting up email will allow both you and your customers to receive notifications when there are updates to a ticket.

Email setup is theoretically simple, but it's the most common area of the setup process that people struggle with. To make the process as easy as possible BigHelp has an email setup wizard, that also has simple functionality to test whether your email settings are correct. 

There are three ways to use email: PHP's built in mail() function (not recommended), SMTP, and Mailgun.

 

 

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